Booking Terms

1.1 Your contract is with Moving Mountains, Inc., a Colorado corporation. These terms & conditions and any booking form signed by you apply to lodging rentals, catering services and vacation planning arranged by Moving Mountains Inc..

1.2 Unless otherwise stated in writing these terms are valid for all confirmed rentals.

1.3 Properties offered by Moving Mountains Inc are referred to as "Chalet(s)".

1.4 Prior to receipt of your booking deposit all prices are subject to change without notice. Once we receive your booking deposit, along with a signed booking form, your price is guaranteed for the original arrangements.

1.5 Chalet Rental is currently subject to resort fee & sales and lodging tax (18.9%*). Should the tax rate change taxes applied to your stay will be adjusted.

1.6 *Properties located in the LMD Zone are subject to taxes and Fees of 18.9%.

1.7 Full-service catered packages and other catered options are taxed at 8.4%.

2.1 Chalet Rental which may on occasion be referred to as Nightly Rental or Vacation Home Rental of a Chalet only includes rental of the property described on the booking form for the stated dates and times.

2.2 Properties offered by Moving Mountains are not interchangeable once you have confirmed your reservation. If you have a confirmed reservation for a Chalet and decide for whatever reason that you wish to change to another Chalet this cannot be done without cancelling the original reservation, subject to our cancellation policy, and making a new booking at an alternative Chalet.

2.3 The maximum group occupancy total for each Chalet is specified on the Moving Mountains Website.

2.4 No more than four vehicles may be parked outside overnight at any rental home in Steamboat Springs. Guests are advised to use a garage if the chalet has one for overnight parking. Chalet guests are not permitted to park at any time in the public right of way or an access easement. Chalet guests are responsible for any parking citations and fines that they incur.

2.5 Quiet times in Steamboat Springs are from 7pm to 7am. Please remember that our Chalets are in residential areas and any violation of city noise or disturbance ordinances could result in a fine or removal from the property.

2.6 Prohibited Activities: include a. Outdoor sleeping, b. Any outdoor activity at which more than twice the number of allowed occupants are in attendance, c. Tents or other outdoor structures, whether deemed temporary or permanent, d. Commercial Kitchens, e. The preparation of any food on site for persons other than occupants and their guests 2.7 Your 24 hour contact during your stay is Moving Mountains Chalets: 970-870-9359.

3.1 Full service catered packages (FS Packages) are offered as an add-on to a Chalet Rental and include meals and local travel arrangements as described in our promotional literature and Internet web-site. Packages can be customized to meet your individual needs so specific arrangements are confirmed in writing on receipt of your booking deposit.

3.2 Unless otherwise stated, the price of FS Packages does not include local sales tax, airfares, transport from Denver, ski lift tickets, equipment rental, alcoholic beverages, the cost of any activities undertaken by guests during their stay, babysitting, the cost of meals taken outside the Chalets or chalet staff gratuity.

3.3 Prices for Full-service Catered bookings are based on a specified number of guests. Increases to the number of guests will result in adjustments to the package price.

3.4 Full-service Catered bookings by smaller groups than the total maximum occupancy that include Children and Teens may be eligible for discounts that are deducted from the package rates.

4.1 Confirmation of any arrangements by Moving Mountains, Inc. is subject to the receipt of the required deposit in cleared funds and receipt by mail or a fax copy of our booking form with the guest's signature, which confirms acceptance of these terms and conditions.

4.2 To confirm your reservation(s) we require a deposit of 50% of the total package cost along with a signed booking form. The remaining 50% is due 60 days before your start date. If the start date is more than 6 months away, then an initial deposit of 25% of the total is required at the time of booking, with a further 25% due six months before the start date.

4.3 We will accept multiple payments - ONE PAYMENT PER EVERY 4 PEOPLE. Additional payments will be charged $25 per payment.

4.4 Moving Mountains reserves the right to cancel any reservation without notification if the deposit and payment schedule is not met.

5.1 Guests must check-in at the Moving Mountains Office, located at 155 Anglers Drive, Steamboat Springs, Colorado. Guests arriving after 8:00pm may check in at their Chalet by prior arrangement with Moving Mountains Office Staff. Full-service guests will be checked in at their chalet by their chalet staff.

5.2 Check-in time is from 4:00 - 6:00 p.m. Please call ahead to advise if you will be late. If guests arrive before this time, it may be possible to leave luggage at office and other activities off-property can be arranged until 4:00 p.m.

5.3 In the case of a full-service booking please note that lunch is not provided on the arrival or departure day. Check-out is by 10:00 a.m.

5.4 Early Check-in or Late check-out is possible by prior arrangement only and can only be guaranteed 48 hours prior to arrival.

6.1 We will strive to provide you with first rate accommodations, meals and services as described in our brochures and internet website. To the best of our knowledge this information is accurate.

6.2 There are times when hot tubs are not available due to cleaning, maintenance and repairs. There are no refunds if a Chalet’s hot tub or pool is out of service. Similarly any equipment in a chalet may on occasion require service or repair and we will endeavor to facilitate this as quickly as possible. There are no refunds for times when amenities or equipment are being repaired.

7.1 The person making the reservation and signing the booking form is referred to as the "Group Leader".

7.2 The Group Leader is responsible for advising other guests in their party of these Terms and Conditions. The Group Leader accepts responsibility for the actions of other guests in his or her party when the Group Leader signs our booking form.

7.3 It is preferred that individual group members communicate directly with Moving Mountains Office although this can be handled through their Group Leader. E-mail or fax is preferred over phone conversations as this provides a record of communication that can be retained in the booking file for future reference. Undocumented communications such as phone conversations are non-binding and can not be referred to as the basis for any guest request or arrangements.

7.4 Adventure mountain travel, skiing, snow boarding, and outdoor activities at any time of year involve risks about which the guest(s) must make himself/herself aware. The responsibility of Moving Mountains, Inc. does not extend to cover any liability for personal injury or property damage that occurs while participating in any activities on or off-property arranged by our staff. You participate in all activities at your own risk. Guests must accept the risk of slippery conditions at all times inside and outside of The Chalets.

7.5 All guests, jointly and severally, at their cost, agree to be responsible for and to replace or repair any injury, damage or destruction to the Chalets, its furnishings, equipment, and/or vehicles caused by himself/herself or by any member of his/her party.

7.6 The guest(s) agree to act in a responsible manner towards other guests, chalet staff and neighbors of adjoining properties. If at any time during the package stay a guest acts in an unruly or malicious manner and does not adhere to requests by Chalet staff to behave appropriately, he/she will be required to vacate the Chalet premises immediately and will forfeit all monies for the remainder of his/her stay. Use or possession of illegal drugs, including Marijuana, on the property or in the company's vehicles shall result in the immediate termination of the vacation or lodging package for the guest(s) concerned with forfeiture of all monies paid.

7.7 The under-age consumption of alcohol by guests, or driving while intoxicated or any accident involving intoxication of guests shall not be the responsibility of Moving Mountains, Inc. or its employees.

7.8 Guests agree to abide by Colorado's Motor Vehicle Laws, including the requirement for front seat passengers, and children aged between 4 and 16 seated anywhere in the vehicle, to wear a safety belt. Children under the age of 4 or weighing less than 40 pounds are required to be secured in a restraint system appropriate for their size. A toddler-size car seat and a booster seat are available for guest use. Parents traveling with infants should bring their own car seat or arrange to rent one before arrival. Guests are solely responsible for ensuring that arrangements are made to provide adequate equipment to comply with these requirements.

7.9 Smoking is not permitted in any part of the Chalets.

8.1 Guests are prohibited from bringing dogs or any other pets into any rental properties with the exception at Creekside Chalet. Guests at Creekside Chalet and their dogs must adhere to the rules below:

• No barking.
• If the dog disturbs or threatens a guest or employee of the Chalet, the dog will be asked to leave.
• The owner is responsible for picking up after the dog in the neighborhood.
• The owner is responsible for any damage caused by the dog or additional cleaning that may be required.

These are basic requests to a responsible owner and a well-behaved dog. Please do not hesitate to contact us with any questions.

10.1 In the case of cancellation, payments that have been made are non-refundable. For this reason we highly recommend purchasing Travel Insurance to protect your vacation plans. We offer a policy with Travelguard and the premium is 6.5% of the insured total (including taxes and fees). Please indicate this on the booking form or in writing if you wish to add this to your reservation. This can be done at anytime up to 60 days prior to arrival, although additional pre-existing condition coverage applies if the insurance is added at the time of reservation.

10.2 Please notify us immediately in writing (email or fax) if you wish to cancel. Group Leaders should make all guests in their party aware of these terms.

10.3 There are no full or partial refunds for late arrivals or early departures.

10.4 In the event that any kind of refund is made Moving Mountains will retain 10% of any amounts received to cover administration costs and credit card fees.

11.1 Property rental and use for vacation purposes is subject to the zoning and municipal codes applicable to the Chalet location. If municipal regulations change or be interpreted prohibit or restrict the use of the Chalet after your reservation is made we will immediately inform you and you shall be offered the opportunity to cancel your reservation and receive a complete refund of lodging costs or to continue the reservation subject to the new or reinterpreted regulations.

If we are prevented or delayed from performing any of the obligations on our part to be performed hereunder or if the normal operation of a booking agreement is adversely affected by reason of an act of God, strike, labor dispute, lockout, threat of imminent strike, fire, avalanche, blizzard, flood, interruption or delay in transportation, war, insurrection or mob violence, injunction, requirement or regulation of government, or statute, unavoidable casualties, shortage of labor, equipment or materials, plant breakdown or failure of operational equipment or any disabling cause beyond our control or our representatives or which cannot be overcome by the means normally employed in performance, then and in every such event, any such prevention or delay will be deemed not to be a breach of our Agreement, but performance of any of the said obligations or requirements will be suspended during such period of disability and the period of all such delays resulting from any such causes will be excluded in computing the time within which anything is required or permitted by Moving Mountains Inc. or our representative to be done hereunder, it being understood and agreed that the time within anything is to be done, or made pursuant hereto will be extended by the total period of all such delays.